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Spice and Spoon Meal Delivery FAQs

Have questions? We’re here to make everything simple.
Below you’ll find answers about eligibility, deliveries, meal options, private orders, and more. If you ever need extra help, just reach out — we’re always happy to support you.

Easily Get Started

We serve Denver Metro Area, Aurora, Boulder, and Colorado Springs. 

New locations are coming at a later date — check back for updates.

Individuals enrolled in Colorado Medicaid waiver programs who have an approved Service Authorization (SA) for Home-Delivered Meals (HDM) qualify for meals at no cost. Your case manager or care coordinator can determine eligibility and begin the referral process.

  • You can ask your case manager to send your referral anytime.

    • Your case manager submits your Service Authorization.

    • We review your dietary needs and delivery instructions.

    • You begin receiving weekly deliveries.

  • To keep things smooth and safe, for new members, our kitchen prepares a set menu for the first two weeks. Meals are created with dietitian guidance. After your first delivery, we allow you to choose all of your meals.

    We can accommodate:

    • Low-sodium

    • Diabetic-friendly

    • Renal-conscious

    • Gluten-aware

    • Soft or chopped textures


      After the first 2 weeks, you may select your meals from the client app, or call in your order. 

    Meals are delivered chilled, not hot, to ensure safety and freshness. Each meal includes clear reheating instructions.

    We can deliver to:

    • A cooler you leave outside

    • A designated drop-off location

    • A caregiver or family member

    Just let your case manager know your delivery preferences.

    The number of meals you receive depends on the total approved on your Service Authorization (SA).
    Your case manager determines this based on your care plan.

    Important: Our meals are prepared in a shared commercial kitchen that handles peanuts, tree nuts, wheat, dairy, eggs, soy, sesame, dairy, and seafood. Although we take care with ingredient separation, we cannot guarantee the absence of cross-contact.

    Please consult your case manager or healthcare provider if you have severe allergies.

    Yes. We offer:

    • Soft texture meals

    • Chopped meals

    Your case manager can request texture modifications during the intake process.

    Meals are prepared in a professional kitchen by trained cooks following strict safety standards and dietitian guidance.

    Our multicultural menu includes:

    • Indian

    • Nepalese

    • Thai
    • Chinese
    • Jamaican
    • African-inspired

    • American comfort options

    • Seasonal dishes

    At this time, we do not offer paid meals. We plan to offer them in the future. 

    We do not offer catering at this time, however we can connect you with our catering partner.